Frequently Asked Questions
Maintenance
Yes, our community offers on-site maintenance and our team is available 24/7 for emergency repairs.
For repair requests, please submit a work order through the RentCafe Resident Portal. Our team will review your request and schedule the necessary repair as soon as possible.
Maintenance requests are addressed on a first-come, first-served basis, with the exception of emergencies, which receive immediate attention. Residents can submit service requests through the RentCafe Resident Portal, and our team will work to resolve issues as quickly as possible.
No, you do not need to be present. With your permission, our maintenance team can access your unit during business hours to complete the requested repairs. If you are not present, we ask that you secure any pets for the safety of our staff.
If you are locked out during office hours, please visit the leasing office and we will be happy to provide you with a key. Afterhours, you will need to contact a locksmith to gain access to your unit.
Yes! You are welcome to decorate your apartment without penalty as long as it does not cause damage to your apartment.
Amenities
Our property offers an indoor pool open year-round, a pickleball/basketball court and a picnic and barbeque area. We also have greenspace around the property with pet stations for tenant use and more.
Our pool is open from 10AM to 10PM Monday through Sunday.
We offer free off-street parking for our tenants. Each unit is provided two parking passes for the designated spots, or street parking is free.
Each building has two washers and two dryers available for use with the ClearToken app.
Yes! Our community is pet friendly.
There is a $300 refundable pet deposit and $35/month of pet rent per pet, limit two pets.
Ferrets, rabbits, staffordshire terriers and pitbulls are not permitted at this community.
We an open run on the back of the property along with pet stations in each courtyard.
Standard appliances include a dishwasher, electric range and refrigerator. There is a shared laundry facility in each building.
No, we do not offer furnished apartments.
Yes, we offer short term leases, contact the office for more details.
Yes we offer corporate leases. Contact the leasing office for more details.
We will hold tenant packages for up to three weeks.
Quiet hours are from 10PM to 8AM, and there are no fees to use common areas.
Admin
No, taking a tour is always free!
Although appointments are preferred, we can generally take walk-ins. We also offer a self-touring option.
Our on-site management team is available during office hours and can be reached by phone, email or RentCafe.
Please visit our website to apply or stop by the leasing office.
Our applications typically take 24-48 hours to be approved.
Up-front costs include the application fee, administration fee, security deposit or bond and any applicable pet fees.
For first-time renters, we recommend you ask questions to understand your lease terms and use the resident portal for easy access to services.
We offer online payment through our RentCafe portal including Flex Pay. We also accept cashiers check and money order or WIPS (walk in cash payment system).
To pay your rent online, log into your RentCafe portal and follow the payment instructions.
Yes, fees include RUBS (utilities) and pet rent if applicable.
Yes, you are required to purchase renters insurance with a minimum $100,000 liability. You may purchase your own or be automatically enrolled in RLL coverage.
Gas (heat), sewage, water and trash are billed monthly at a flat rate.
Electric must be set up with Xcel Energy before move-in. Contact the leasing office for more details.
Xfinity and CenturyLink are the primary service providers in our area.
Yes! Ask the office about our current referral program.
Guests are welcome. Long-term guests must be approved by management.
Pricing is based on lease terms. Speak with a leasing agent for the most accurate pricing.
No, subletting is not permitted.
The early termination fee is 6 weeks of base rent.
Location
Yes, RTD services the area with bus stations located nearby.
Carriage Hill is located in a residential area with dining, shopping, and recreation nearby. Please visit the map section of our website for a list of nearby businesses.
Carriage Hill is located in the Adams 12 Five Star School District.
There are many dog friendly parks within a short walk of the property but the nearest public dog park is Midtown Dog Park in Westminster.
East Lake Nature Trail and Trail Winds Park and Open space are located within a short distance of the community and are bike friendly.
Nearby shopping includes Bomareto's Market, King Soopers, Safeway and Walmart Supercenter.
Churreria Dulce Luna is a 2 minute drive from the property.
Directions
We are easily accessible from I-25 via the Thornton Parkway Exit.
Our nearest cross streets are Huron and 88th Ave.
Didn't find an answer?
Our team is always ready to answer your questions.